PLEASE NOTE FOR ALL IMMEDIATE DANGER SAFETY CONCERNS PLEASE CALL THE APPROPRIATE EMERGENCY RESPONSE NUMBER  BELOW


Police Fire  & Ambulance 000 
Lifeline 13 11 14 
Child Protection Help line 13 2111 ​
We remind you, we are not a crisis response service.
​Our centres operating hours are:
Port Macquarie Neighbourhood Centre 
4 Dodds Street
Port Macquarie 
Ph  6583 8044
Opening hours: 
Monday - Thursday
8.30 am - 4.00pm
Wauchope Neighbourhood Centre 
3 Waugh Street
​Wauchope 
Ph  6586 4055
Opening hours: 
Monday - Wednesday 
8.30am - 3.30pm
 Lake Cathie Community Hub

34 Mullaway Road
Lake Cathie 
Ph  0408 194 947 
Opening hours :
Monday - Wednesday
8.30am - 4.00pm
At Hastings Neighbourhood Service locations,
​we provide the following services:
EAPA Vouchers:   Vouchers to assist with paying electricity.
Food Connect:   Free food & produce. 
​Please note, each Centre operates this service on different days. See below under Community Food Services.
Literacy Assistance: Assistance filling in forms; reading or writing letters to Government Departments or others. (Service is offered at our discretion depending on assistance required). By appointment only.
Tax Help: Free service to complete & lodge yearly personal tax returns - July to October.

Below is a quick reference list for emergency support. 
To view all services click on the download link for your copy.

Download your copy here
community_support_booklet.pdf
File Size: 303 kb
File Type: pdf
Download File
​Accommodation / Housing Services
LIBERTY (Galbaan House) 
Crisis accommodation for                 women & children escaping             family & domestic violence​
Ph: 6583 2155
​
Liberty Cottage​
Ph: 6584 9201
​HASTINGS ACCOMMODATION SOLUTIONS                            (McCosker House)
Crisis accommodation for  single men, families with older children, couples with or without children, single parents from Hastings community.
Ph: 4922 1824​
LINK2HOME 
Emergency overnight accommodation. Linking people to local services for assistance and support. Operates 24/7 ​
Ph: 1800 152 152
NEW HORIZONS 
Supporting & Securing Tenancies (SST)  Accommodation assistance for homeless or those at risk of homelessness.
Ph: 1800 188 890 / 6588 8100
YP Space Port Macquarie    2444 House 
Accommodation for homeless youth. Crisis accommodation and support for U18.

Ph: 6584 0066
Community Housing Limited
Level 1/16 Clarence St, Port Macquarie   
Not for profit housing organisation that delivers affordable housing to those in need.  Rental housing at subsidised market rent to the most vulnerable in the community.
Ph:  6583 6717 / 1300 245 468
Housing (FACS)
9 Short Street, Port Macquarie
Apply for housing assistance, private rental assistance including Rentstart Bond Loan, and request a repair.
Ph: 5525 1200
Mid Coast Tenants Advice Service 
Phone service only. Assistance for social housing, private tenants and park residents including tribunal representation if required.  Appointment required.
Ph: 6583 9866 / 1800 777 722
Fair Trading
Cnr Central Rd & Barton Crescent, Port Macquarie
General tenancy and park resident enquiries.
Ph: 133220
​Community Food Services 
4LIFE CARE 
Tuesday to Friday 9.00am—3.00pm
Community Pantry
FREE Bread - Gold coin donation for fruit and veg
11/10 Bellbowrie Street
Port Macquarie  NSW  2444
PORT MACQUARIE NEIGHBOURHOOD CENTRE 
Tuesday & Thursdays at 9.30am
Food Connect.  Bread, rolls, fruit & veg and more.  Gold coin donation and bring a bag.  
4 Dodds St, Port Macquarie 
Ph: 6584 1914
COMMUNITY @ 3
Laurieton United Services Club
Fridays 3-5pm 
Meal, shower & laundry 
located behind/underneath Club
2 Seymour St, Laurieton
Ph: 0413 480 999
​
ST AGNES SOUP KITCHEN
Tuesdays 9.30am - 12.30pm
Masonic Lodge 
Grant Street, Port Macquarie
PORT ANGLICAN (ST THOMAS) SOUP KITCHEN 
Wed: Morning Tea 10.00am
3 course lunch 11.45 - 1.00pm
Thur: Casual drop-in lunch
        11.45 -1.00pm
Anglican Church Hall 
Cnr Murray & William St, 
Port Macquarie 
Ph: 6584 1033
WAUCHOPE NEIGHBOURHOOD CENTRE
Mondays  9.30am
Food Connect.  Bread, rolls, fruit & veg and more.  Gold coin donation and bring a bag.  
3 Waugh Street
Wauchope 
​Ph: 6586 4055
HOPE SHOP
Home cooked meal Thursday 9.30am
Fridays 11.30am -1.30pm
Free BBQ 
Lake Cathie Picnic area
​Ph: 6581 3303
​
NEW HORIZONS
Every Monday 8.30 am BBQ breakfast 
Kooloonbung Creek  Nature Reserve
Gordon Street (opposite Finnians)
Port Macquarie 
Ph: 6588 8100
Lake Cathie Community Centre
Fridays 8.30am BBQ breakfast followed by Food Connect. Free rescued food.  Gold coin donation and bring a bag.
​
Counselling Services
​Mental Health Line
Ph:  1800 011 511
24/7 access to mental health advice.
Lifeline (Counselling)
Ph:  13 11 14 / 6581 2800
24 hr telephone crisis support. Online crisis support. Support group for loved ones. 
​Help & support after a loss by suicide.
Drug & Alcohol Services
Call to speak to a counsellor or make appointment.
​Intake Line
Ph: 1300 662 263
After Hours:  1800 422 599
Mission Australia Mental Health
Outreach support for people with mental health issues.
8/27 Grant Street
Port Macquarie 
Ph: 6589 5000
North Coast Area Health Service 
Various health services.
Ph: 6588 2882 / 1800 725 997
Samaritans Gambling Counselling Service
Free counselling service for problem gamblers, family & friends.
Ph: 0456 816 829
Alcoholics Anonymous 
Hastings AA Groups
Ph: 6585 2494 / 6582 3582
​Suicide Call Back Service
Ph:  1300 659 467
24/7 free telephone support service. Qualified counsellors
will call back at a time
​convenient to you.
​Beyond Blue 
Ph: 1300 224 636
Assistance for people experiencing anxiety or depression.
​Dads In Distress
Ph:  1300 853 437
Help in navigating the future and understanding the past.
​Rural Mental Health Support Line
Ph:  1800 201 123
24/7 mental health support line for farmers & other rural people.
​Women's Information &
Referral Service
Ph:  1800 817 227
24hr Mon - Fri.
Emergency Relief Services
Port Macquarie Neighbourhood Centre
​Electricity (EAPA) vouchers. Appointment required.

Food Connect - Tuesday & Thursday from 9.30am (bread, rolls, fruit, veg and more). Gold coin donation & bring a bag.
LEAF Service - Literacy, Editing and forms assistance to complete online & other forms for documents.
4 Dodds St.
Port Macquarie 
Ph: 6583 8044 / 6584 1914
Hope Shop - Mid Coast Care
Mon - Fri  9am to 3.30pm
Op shop, furniture, clothing, welfare support. Gift vouchers for Hope Shop.  Help with moving furniture etc.
Showers available by appointment.  
3 Milton Circuit, Port Macquarie
Ph: 6581 3303
​Welfare enquires 0478558079.
Hope Shop - Lake Cathie
2/1661 Ocean Drive, Lake Cathie
Op shop, furniture, clothing, welfare support.  Gift vouchers for Hope shop. 
Showers available Fridays
Ph:  65855432
​Welfare enquiries 0478558079
Salvation Army
Food, EAPA, Telstra, furniture, white goods, chemist vouchers.
Showers available from
9.30 - 11.30  Mon, Wed, Thu,  Fri.
Lord St,  Port Macquarie 
Ph: 6584 2951
Assessment line  1300 371 288
Must phone for an initial assessment 9 to 5pm Mon to Fri.
Welfare section 6583 7604 ( for further assistance, only after calling above assessment line.
Orange Sky Laundry
Port Macquarie 
Tues - Town Beach Reserve
3pm - 5pm
Wed - St Thomas Anglican Church 10.30am - 1.00pm
Sun - End of Hayward St
​8.45am - 10.00am

Wauchope
​Wauchope Country Club
Monday 3pm to 5pm

Laurieton
Laurieton Services club
Wednesdays   3pm to 5pm 

​Kempsey
​Neighbourhood Centre
5 Kemp Street
Tues  11am to 1pm

​​Taree Catholic Care Soup Kitchen
250 Victoria Street, Taree
Mon 11am to 1pm
Uniting Church
29 Albert Street, Taree
Fri  10am to 12pm
St Vincent de Paul
Food, Telstra, chemist vouchers, EAPA & clothing.
Centrelink income statement required.
Port Macquarie 
​Mon, Wed, Fri 9.30 - 12.00
116 Gordon St.
Ph: 6584 1168
Welfare section
Mon, Wed, Fri  10.00 -12.00
Ph: 6583 5960
Wauchope
Tues, Thur 9.30 - 12.00
​40 Cameron St.
Ph: 6585 1963
Laurieton 
18 Lake Street
Tues, Wed, Fri  9.30 to 11.30
  Ph:  6559 1963​
Wauchope Neighbourhood Centre 
3 Waugh Street, Wauchope
EAPA vouchers.  
Food connect - Every Monday from 9.30am (bread, rolls, fruit & vegetables and more).  Gold coin donation and bring a bag.


Ph:  6586 4055