We are passionate about helping to grow our local volunteer community. The Volunteer Resource Centre provides free training courses for potential volunteers, current volunteers, volunteer leaders of VIO's and community groups.
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Volunteer Training Courses
Tailored for You're Needs Building a stronger volunteer community in the Hastings |
Training and development makes volunteering stronger
Making the most of what volunteers know and can do benefits the community. That’s why training, support and professional development for volunteers and the people who manage them is important. Developing volunteers' skills makes volunteering more attractive, more rewarding and more purposeful for volunteers. It also:
Making the most of what volunteers know and can do benefits the community. That’s why training, support and professional development for volunteers and the people who manage them is important. Developing volunteers' skills makes volunteering more attractive, more rewarding and more purposeful for volunteers. It also:
- builds skills and competency to support organisations
- gives volunteers employment pathways
- allows diverse skills and backgrounds to work as a team
- helps deliver essential services.
Informal training for volunteers
Volunteering happens within not-for-profit community organisations also known as ‘volunteer involving organisations’ (VIO's). Informal volunteer training mostly happens on the job, through induction and orientation sessions and working with colleagues. Some volunteers may choose to do some form of self-study to make themselves feel more confident in the role. VIO's who employ professional volunteer co-ordinators or managers are more likely to offer more structured volunteer training as they have the time and the expertise that perhaps an all-volunteer VIO may not have.
Volunteering happens within not-for-profit community organisations also known as ‘volunteer involving organisations’ (VIO's). Informal volunteer training mostly happens on the job, through induction and orientation sessions and working with colleagues. Some volunteers may choose to do some form of self-study to make themselves feel more confident in the role. VIO's who employ professional volunteer co-ordinators or managers are more likely to offer more structured volunteer training as they have the time and the expertise that perhaps an all-volunteer VIO may not have.
Training for organisations and volunteer managers
There are a range of helpful resources for organisations that work with volunteers. The NSW Government provides a downloadable risk management toolkit. This toolkit aims to guide organisations in building a sound risk management strategy.
The Centre for Volunteering also offers volunteer management workshops, events, information sessions and webinars. View their upcoming events.
The Way2Go program extends additional support by offering hardcopy and electronic templates. You can edit these templates to suit your organisation's needs, and they cover a range of areas. The Way2Go toolkit includes volunteer policies, registration forms, induction procedures, dismissal procedures, and more. These resources aim to simplify your processes and improve operational efficiency.
There are a range of helpful resources for organisations that work with volunteers. The NSW Government provides a downloadable risk management toolkit. This toolkit aims to guide organisations in building a sound risk management strategy.
The Centre for Volunteering also offers volunteer management workshops, events, information sessions and webinars. View their upcoming events.
The Way2Go program extends additional support by offering hardcopy and electronic templates. You can edit these templates to suit your organisation's needs, and they cover a range of areas. The Way2Go toolkit includes volunteer policies, registration forms, induction procedures, dismissal procedures, and more. These resources aim to simplify your processes and improve operational efficiency.
Current Training Courses on Offer - 2025
The Volunteer Experience Workshop
An introduction to Volunteering for New Volunteers or
to meet your Mutual Obligation for Centrelink
An introduction to Volunteering for New Volunteers or
to meet your Mutual Obligation for Centrelink
Have you always wanted to volunteer but don't know what's involved?
Then the Volunteer Experience is specifically designed for you to help you understand what is involved in taking on a volunteer role.
We also hope to build your confidence on taking on a volunteer role by explaining what you can expect from the organisation that you choose, and what they will expect from you in return.
Volunteering is incredibly rewarding so read through the flyer below and then click on the "Register Here" link to reserve your place at our next Volunteer Experience Workshop.
This material is written and provided by the State Peak Body, The Centre for Volunteering which ensures that the content offers you the most up to date, relevant information to start you on your volunteer journey.
Then the Volunteer Experience is specifically designed for you to help you understand what is involved in taking on a volunteer role.
We also hope to build your confidence on taking on a volunteer role by explaining what you can expect from the organisation that you choose, and what they will expect from you in return.
Volunteering is incredibly rewarding so read through the flyer below and then click on the "Register Here" link to reserve your place at our next Volunteer Experience Workshop.
This material is written and provided by the State Peak Body, The Centre for Volunteering which ensures that the content offers you the most up to date, relevant information to start you on your volunteer journey.
Volunteer Management Essentials
A best practise guide for Volunteer Leaders
A best practise guide for Volunteer Leaders
At the end of this Workshop, you will:
• Understand what volunteering is and the benefits volunteering
• Be aware of the rights and responsibilities of volunteers and volunteer involving organisations
• Gain an understanding of the National Standards for Volunteer Involvement and the National Strategy for Volunteering
• Have developed knowledge on:
• Volunteer program development,
• Volunteer recruitment and onboarding
• Volunteer management and support
• Understand what it means to be an effective volunteer leader by developing:
This material is written and provided by the State Peak Body, The Centre for Volunteering which ensures that the content offers you the most up to date, relevant information, resources and tools to help you streamline your Volunteer Management Program. Implementing best practice policies and procedures ensures your organisation offers a positive and welcoming environment that allows the volunteers to feel valued and heard.
• Understand what volunteering is and the benefits volunteering
• Be aware of the rights and responsibilities of volunteers and volunteer involving organisations
• Gain an understanding of the National Standards for Volunteer Involvement and the National Strategy for Volunteering
• Have developed knowledge on:
• Volunteer program development,
• Volunteer recruitment and onboarding
• Volunteer management and support
• Understand what it means to be an effective volunteer leader by developing:
- Leadership and team management skills
- Communication and conflict resolution skills
- Understand Inclusion and Diversity in Volunteering
This material is written and provided by the State Peak Body, The Centre for Volunteering which ensures that the content offers you the most up to date, relevant information, resources and tools to help you streamline your Volunteer Management Program. Implementing best practice policies and procedures ensures your organisation offers a positive and welcoming environment that allows the volunteers to feel valued and heard.
Contact Us
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Volunteer Resource Centre
2 Dodds Street, Port Macquarie Workdays: Tuesdays and Thursdays Email: [email protected] Phone: 02 6584 1917 |
The NSW State Peak Body for Volunteering
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The Centre for Volunteering offers a range of workshops and presentations to suit the professional development requirements of your team, your organisation and your volunteers. They also offer customised presentations for conferences and events. Workshops and presentations can be delivered either online or in-person, based on your needs and available resources.
For inquiries regarding bespoke training tailored to support volunteers and volunteer involving organisations, please contact The Centre for Volunteering for a free consultation.
For inquiries regarding bespoke training tailored to support volunteers and volunteer involving organisations, please contact The Centre for Volunteering for a free consultation.
Must Do Training for 2026
Volunteer Leaders - Don't Miss Out!
Volunteer Leaders - Don't Miss Out!
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Feb 4th
Becoming an Inclusive Volunteer Involving Organisation Free 4 February 2026, 12:00 pm - 1:00 pm Webinar FREE online webinar. The Centre for Volunteering is offering free inclusion training for staff and volunteers. Read More Register |
Feb 10th
Seamless Starts – Mastering Volunteer Onboarding and Induction (FREE)
10 February 2026, 12:00 pm - 1:00 pm
Webinar
Learn to create effective, standards-aligned volunteer inductions that boost engagement, reduce drop-offs, and support long-term success. Read More
Register
Seamless Starts – Mastering Volunteer Onboarding and Induction (FREE)
10 February 2026, 12:00 pm - 1:00 pm
Webinar
Learn to create effective, standards-aligned volunteer inductions that boost engagement, reduce drop-offs, and support long-term success. Read More
Register
Mar 10th
Duty of Care – Ensuring Volunteer Safety & Wellbeing
Free
10 March 2026, 12:00 pm - 1:00 pm
Webinar
Explore safety & wellbeing through the National Standards lens and International Year of Volunteers for Sustainable Development (IVY 2026). Read More
Register
Duty of Care – Ensuring Volunteer Safety & Wellbeing
Free
10 March 2026, 12:00 pm - 1:00 pm
Webinar
Explore safety & wellbeing through the National Standards lens and International Year of Volunteers for Sustainable Development (IVY 2026). Read More
Register
Apr 14th
Getting your Message Across: Effective Communication for Volunteer Leaders
Free
14 April 2026, 12:00 pm - 1:00 pm
Webinar
Effective communication is the backbone of successful volunteer management. Read More
Register
Getting your Message Across: Effective Communication for Volunteer Leaders
Free
14 April 2026, 12:00 pm - 1:00 pm
Webinar
Effective communication is the backbone of successful volunteer management. Read More
Register
Apr 28th
Clear Messages: Effective Communication for Volunteers and Volunteering
Free
28 April 2026, 12:00 pm - 1:00 pm
Webinar
Understand how communication works and what may contribute to communication breakdown. Read More
Register
Clear Messages: Effective Communication for Volunteers and Volunteering
Free
28 April 2026, 12:00 pm - 1:00 pm
Webinar
Understand how communication works and what may contribute to communication breakdown. Read More
Register
May 5th
Beyond a Thank You: Innovative Volunteer Recognition & Retention
Free
5 May 2026, 12:00 pm - 1:00 pm
Webinar
Explore innovative and personalised volunteer recognition strategies. Read More
Register
Beyond a Thank You: Innovative Volunteer Recognition & Retention
Free
5 May 2026, 12:00 pm - 1:00 pm
Webinar
Explore innovative and personalised volunteer recognition strategies. Read More
Register
May 12th
Respect and Resilience Part 1
Free
12 May 2026, 12:00 pm - 2:00 pm
Webinar
Respect and Resilience looks at how to better manage and reduce the impact of customer misbehaviour. Read More
Register
Respect and Resilience Part 1
Free
12 May 2026, 12:00 pm - 2:00 pm
Webinar
Respect and Resilience looks at how to better manage and reduce the impact of customer misbehaviour. Read More
Register
May 13th
Respect and Resilience Part 2
Free
13 May 2026, 12:00 pm - 2:00 pm
Webinar
Respect and Resilience looks at how to better manage and reduce the impact of customer misbehaviour. Read More
Register
Respect and Resilience Part 2
Free
13 May 2026, 12:00 pm - 2:00 pm
Webinar
Respect and Resilience looks at how to better manage and reduce the impact of customer misbehaviour. Read More
Register
May 25th
Volunteer Management | 2026 Volunteering NSW State Conference
$345.00
25 May 2026, 8:30 am - 6:00 pm
Sofitel Sydney Wentworth
The primary forum in NSW where leaders and practitioners come together to build knowledge, leadership and best practice. Read More
Register
Volunteer Management | 2026 Volunteering NSW State Conference
$345.00
25 May 2026, 8:30 am - 6:00 pm
Sofitel Sydney Wentworth
The primary forum in NSW where leaders and practitioners come together to build knowledge, leadership and best practice. Read More
Register
Jun 9th
Proving the Power: Measuring and Communicating Volunteer Impact
Free
9 June 2026, 12:00 pm - 1:00 pm
Webinar
This webinar will guide volunteer coordinators through effective methods for measuring and communicating volunteer impact. Read More
Register
Proving the Power: Measuring and Communicating Volunteer Impact
Free
9 June 2026, 12:00 pm - 1:00 pm
Webinar
This webinar will guide volunteer coordinators through effective methods for measuring and communicating volunteer impact. Read More
Register
Jul 7th
Growth Pathways: Strategic Volunteer Training and Development
Free
7 July 2026, 12:00 pm - 1:00 pm
Webinar
Explore how to develop a needs-based volunteer training strategy for your programs volunteering. Read More
Register
Growth Pathways: Strategic Volunteer Training and Development
Free
7 July 2026, 12:00 pm - 1:00 pm
Webinar
Explore how to develop a needs-based volunteer training strategy for your programs volunteering. Read More
Register
Hastings Neighbourhood Services
We embrace diversity and welcome all.
We acknowledge and pay cultural respect to the Biripi people – the first custodians of the land we live and work on today.
We acknowledge and pay cultural respect to the Biripi people – the first custodians of the land we live and work on today.
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Incorporated as Port Macquarie Neighbourhood Centre since March 1978
Trading as an Australian Business No: 89592910624 since July 2000 Copyright HNS
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